Getting started
Saudi Energy approvals, the first steps, required documents, and realistic timing before your home charger installation.
Help center
How can we help?
Answers to the questions our team gets every week — from your first Saudi Energy submission to the install day and beyond.
Installation
What happens during the site visit, charger installation, commissioning, and the first week after handover.
Payments
Deposits, refunds, and the SE EV tariff on your bill.
We are still writing this section. In the meantime, the team is one WhatsApp message away — see the support card.
Account & Support
How to cancel a request, reach a real support person, and manage your IMDADTECH account details.